TERMS AND CONDITIONS OF SALE

The terms and conditions outlined below have been reviewed and agreed to by both parties prior to the sale. By ordering from Alesso, You agree to be bound by these terms and conditions. Alesso reserves the right, at any time, to delete, modify, alter or update these terms and conditions and consequently, you agree to be bound by these deletions, modifications, alterations and updates, upon future visits.

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DEFINITIONS
In these conditions, the following words shall have the following meanings:
“SELLER”, “Company”, "We”, “Us”, “Our”, “Ours” shall mean Alesso
“PURCHASER”, “Customer”, ”You”, “Your” shall mean the company, firm, consumer or person seeking to purchase from Us

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1. PAYMENT TERMS
1.1 PURCHASER agrees to make all payments in accordance with the terms and conditions of this contract. PURCHASER further agrees that any payments not made timely, will be subject to an interest rate of 10% per month, until paid in full. And debts longer than 60 days old will be subjected to legal cost.
1.2 A deposit of 50% of the total order is required at the time of purchase. Then 40% of the total order is required 2 days before the fitting date. The remaining 10% of the total order is due on day of completion of the fitting where SELLER has done the fitting. If the SELLER has not agreed to carry out the fitting, the remaining 50% payment is due 1 week before the delivery date. Any delay in payment will cause delay in planned delivery and installation. A storage charge of £100 a day will applied for the delay

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2. ALTERATIONS
2.1 PURCHASER understands that any changes which are to be made to the agreed upon plans and specifications, may result in additional costs for labour or materials or both. PURCHASER agrees to pay such additional costs. 

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3. REFUNDS/EXCHANGES/CANCELLATIONS
3.1 The PURCHASER has the right to cancel the order if production has not commenced, which is 24 hours after the deposit is received, but the 50% deposit will be forfeited for any material purchased by the Company already. For items that are already in production, no refunds will be issued, and full payment will be required. 
3.2 PURCHASER understands that items will wear and scratch and understands that maintenance is the PURCHASER’S responsibility. The SELLER must be notified of an pre-existing damage upon delivery, otherwise, no exchange will be permitted.
3.3 SELLER has the right to cancel the job at anytime, without penalty. If SELLER cancels the contract, SELLER agrees to refund any portion of the PURCHASER’S deposit/payment that pertains to the products not yet delivered and/or services not yet rendered.

 

4. PROFESSIONAL INSTALLATION
4.1 PURCHASER agrees to have all work areas broom cleaned and ready for the installers when they arrive. PURCHASER is responsible for providing proper temperature and humidity conditions at the job site.
4.2 PURCHASER is aware that wood products can be adversely affected by too little or too much humidity, and hereby accepts responsibility for any damage occurring as a result of adverse job site conditions
4.3 Unless otherwise specified, it is the PURCHASER’S responsibility to remove all furniture, fixtures and appliances so that the SELLER shall have clear access to the work area. The SELLER is not responsible for damage to furniture as a result of moving. 
4.4 PURCHASER understands that it is their responsibility to notify Our fitters if there are any water or electric or utility pipes inside the walls, floor or ceilings and their locations, to ensure fitters do not drill into these areas. SELLER is not responsible for any damage caused by the fitters drilling into any of these pipes during installation, if they have not been informed by the PURCHASER prior to the commencement of fitting.
4.5 PURCHASER is aware that installation or removal of wood products may create dust in the air and the PURCHASER has taken such precautions as he/she feels adequate, to protect the surrounding areas from such dust. SELLER shall not be held responsible for any damage resulting from dust nor shall SELLER be responsible to clean up dust. 
4.6 PURCHASER understands that installing cabinets/countertops is a construction project and agrees to vacate the area during the project. PURCHASER agrees that any injuries that occur as a result of the PURCHASER not vacating the area will not create liability on the part of the SELLER.
4.7 PURCHASER understands that during installation, some damage to walls/ceilings may occur, and the SELLER will not be held responsible for repairing, replacing and/or painting/repair of these items.
4.8 PURCHASER understands that installing cabinets/countertops is a construction project which, in process, may disclose unforeseen barriers to proper completion of the contracted work. Any unforeseen repairs to, or preparation of, the job site are not the responsibility of the SELLER. Any additional work as a result of unforeseen repairs will be priced and agreed to, prior to doing additional work. PURCHASER agrees to pay for this additional work upon completion of work.
4.9 PURCHASER understands that the SELLER may hire independent contractors for installation and the SELLER is not responsible for any other jobs privately negotiated between the independent contractor and the PURCHASER.
4.10 SELLER will not be responsible for any required plumbing or electrical work. This must be done by a licensed plumber or electrician who is to be hired by the PURCHASER. The SELLER will not be responsible for the installation of appliances.

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5. DISPUTE
5.1 If a dispute arises from or relates to this contract or breached, the dispute should be settled through direct discussion within 30 days, before any legal action is taken

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6. FORCE MAJEURE
6.1 Delays caused by floods, strikes, illness, labour disputes, backordered material, accidents, acts of God or other causes beyond the reasonable control of the SELLER, shall excuse or extend time for performance of the contract.

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7. LAW AND STATUTORY RIGHTS
7.1 All contracts made between Us and You shall be governed by English Law and You shall submit to the jurisdiction of the English Courts. Any notice required to be given in writing under the Contract shall be given either by facsimile transmission to Our address or by first class post.
7.2 These terms and conditions do not affect your statutory rights.